COVID-19 - Information Page

By Emergency Order and to safeguard our area, we are unable to accept any new arrivals until after April 13, 2020

Coronavirus

Escape to Blue Ridge Statement Regarding Coronavirus (COVID-19) 

At Escape to Blue Ridge, the safety and health of all our Guests, Owners, and Associates is a top priority. As such, we have taken additional measures to protect against the spread of the Coronavirus (COVID-19).

Update - No new arrivals until April 14, 2020

Effective March 25, 2020, Fannin County has passed an Emergency Order related to COVID-19 that bans any new arrivals for Vacation Rentals until April 13, 2020.  You may read the ordinance in its entirety HERE.

If you have a reservation impacted by this Emergency Order, please contact our office for options related to your stay - 866-618-2521

Enhanced Housekeeping Procedures

Our professional housekeeping Associates are taking extra precautions to mitigate the spread of coronavirus in line with recommendations from the World Health Organization (WHO) and Health and Safety Executive (HSE).

As a house cleaning standard, we use virus-killing products recommended by the Centers for Disease Control and listed by the American Chemistry Council.  In addition, we have deployed the following measures: 

  • Hand Hygiene - Proper and frequent hand washing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded of frequent hand washing and the use of hand sanitizer and gloves.
  • Ongoing Training - In addition to training on enhanced housekeeping and hygiene protocols, our housekeeping teams have also received COVID-19 awareness training.
  • Enhanced Surface Disinfection - Our teams are receiving daily training and reminders of enhanced disinfection of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks) with our EPA-registered disinfectants.
  • Employee Wellness - We will not allow our Associates to work if they have symptoms or show signs of having symptoms of illness.

Use of Commercial Laundry

Escape to Blue Ridge employs the professional services of a commercial hospitality laundry for all of our linens and bath terry amenities.  Their processes utilize high heat wash temperatures and exact chemical sanitation programs monitored through their partnership with Ecolab.  There is no evidence to suggest that coronavirus can survive the wash chemistry and temperatures of their rigid processes.  Further, our ongoing standard involves tightly Felwrapping all of these products into individual packages upon delivery from our laundry.  This maintains sanitary integrity during storage in our facility, and throughout the delivery process out to homes being cleaned.

Express Check-In

Each home in our portfolio is equipped with an electronic lock.  This standard offers our Guests the ability to go directly to their vacation rental without the requirement to interact with our staff.

Your Safety and Additional Precautions

We encourage our Guests to follow the CDC’s recommendations for the best line of defense against coronavirus. These measures include:

  • Wash your hands frequently with soap.
  • Use hand sanitizer if you do not have access to soap and water.
  • Avoid touching your face.
  • Avoid contact with sick people, and stay home and seek medical attention if you feel sick.

 Please read the CDC recommendations for further information.

Booking and Cancellation Policies - Your Travel Flexibility

We recognize the current COVID-19/Coronavirus situation is unprecedented.  We are therefore providing the following temporary special booking modifications for all reservations and our standard Cancellation Policy.  Please contact our office at 1-866-618-2521 with any questions you may have, or to discuss a specific reservation.

  • 10 Person Maximum Occupancy - In accordance with Federal guidance and by Executive Order of the State of Georgia, we are implementing a 10 person maximum occupancy limit for all larger homes.  *Homes that sleep less than 10 persons will be held to their stated occupancy limits.  This restriction applies to all reservations arriving prior to April 30, 2020.
  • Existing Reservations - All existing reservations that are scheduled for departure on or before April 30, 2020, can be rescheduled up to 48 hours prior to arrival for another time in 2020. What you have paid previously would be applied as a credit to the new stay and the change fee would be waived. Limit of one date change per reservation. 
  • New Reservations - Departing on or before May 20, 2020 - Any new reservation booked between March 13, 2020, and April 30, 2020, which departs on or before May 20th, can be rescheduled for another time in 2020 at the same property up to 48 hours prior to arrival. What you have paid previously would be applied as a credit to the new stay and the change fee would be waived. Limit of one date change per reservation. Departing after May 20, 2020 - Any new reservation booked departing between May 21st - September 30th, can be rescheduled prior to 15 days before arrival for another time in 2020 at the same property. What you have paid previously would be applied as a credit to the new stay and the change fee would be waived. Limit of one date change per reservation.

Our Area

There are currently no reported, or known cases of COVID-19 in our area.  Please visit our local Chamber of Commerce's Facebook Page for updated information and closings in our area.

Please be aware that all restaurants and bars have been ordered closed from noon on March 24, 2020, through April 6, 2020.

We encourage all visiting Guests to plan ahead and arrive with all necessary food and supplies.  Like many other areas, our grocery stores remain open at this time, but certain items are limited or out of stock.

Looking Ahead

Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. We will continue to monitor this situation closely and will provide updates to this page as appropriate.

Thank you.